Desktop Support Engineer
Location: Bucharest, Romania
Experience: 1+ Years
No. of Positions: 50
Job Type: Full-time (On-Site)
Start Date: ASAP
Job Summary
We are looking for a Desktop Support Engineer to join our team in Bucharest, Romania. The ideal candidate will provide first-line technical support to end users, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations.
Key Responsibilities
- Provide onsite/desk-side technical support to end users.
- Troubleshoot hardware, software, operating system, and connectivity-related issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
- Handle user incidents and service requests through the IT Service Desk/ticketing system.
- Perform basic troubleshooting for Windows, Microsoft Office, and other business applications.
- Support user account, password, and access-related issues.
- Maintain IT assets and ensure proper documentation of assigned equipment.
- Escalate complex technical issues to the appropriate L2/L3 support teams.
- Follow IT support procedures, SLA requirements, and security guidelines.
- Communicate effectively with users in English and the required additional language.
Required Qualifications
- 1+ years of experience in Desktop Support, IT Support, Service Desk, or a similar role.
- Good knowledge of Windows OS, Microsoft Office, and basic hardware troubleshooting.
- Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, and connectivity troubleshooting.
- Experience with IT ticketing/service management tools.
- Good troubleshooting and problem-solving skills.
- Strong communication and customer-service skills.
- Ability to work onsite in Bucharest, Romania.
🔴 Note: For this position, Candidates should have English + one of the following languages:
- English + Romanian
- English + German
- English + Spanish
- English + French
What We Offer
- Competitive salary in RON, based on experience and language proficiency.
- Opportunity to work in an international IT environment.
- Professional growth and development opportunities.
- Exposure to enterprise IT infrastructure and support operations.
How to Apply
If this opportunity excites you, click “Apply Now” or send your application to jobs_europe@barytech.com with the subject “Desktop Support Engineer | Bucharest | Full Time”.
Join Us
At BaryTech, we’re solving real-world challenges at the intersection of IT and innovation. Join a team of passionate professionals who believe in learning, growth, and impact-driven technology.
